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Doug Heys Gas Engineer Ltd

Plumbers. Doug Heys Gas Engineer Ltd has been vetted and approved by TrustATrader. Covering Derby, Burton on Trent, Swadlincote, Ashbourne, Belper, Uttoxeter, Alfreton, Ripley

Membership number TT22589

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4.67 out of 5
10 reviews

  • Initial impression Initial impression: 4.7 out of 5.0
  • Punctuality Punctuality: 4.6 out of 5.0
  • Cleanliness Cleanliness: 4.8 out of 5.0
  • Quality Quality: 4.7 out of 5.0
  • Value Value: 4.6 out of 5.0
  • Overall opinion Overall opinion: 4.6 out of 5.0
  • 0 missed appointments in the past 6 months

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About Doug Heys Gas Engineer Ltd, Derby, DE3 0DR

Often, it is hard to find a plumber near you, particularly in the case of an emergency. Doug Heys Gas Engineer Ltd has been providing trusted, rated local plumbing services throughout the East Midlands for over 20 years, offering reasonable call-out fees and high standards of service.

Doug Heys Gas Engineer Ltd are renowned for reliability and expertise across all plumbing and drainage services. Specialising in Boilers, Natural Gas and LPG, and are happy to undertake all plumbing jobs no matter how big or small and offer the same high standards to every customer. Whether you are looking for domestic or commercial plumbing services we are happy to help and will provide you with a no-obligation quote.

We are proud of the work that we do and to ensure best practice we are members, and qualified through the following professional bodies:

GAS SAFE
Certain Natural Gas to LPG, Hot water systems, Gas Diploma

Doug Heys Gas Engineer Ltd cover most domestic and commercial plumbing services including the following:

  • Boiler Installations
  • Boiler Replacements
  • Boiler Servicing & repairs
  • General Plumbing
  • Power Flushing
  • Water Softeners
  • Landlord Gas Safety certificates
  • Central Heating Maintenance
  • Central Heating Upgrades
  • Underfloor Heating Services
  • Radiator Installation
  • Unvented Systems
  • Hot Water Cylinders
  • Leak Diagnostics & Repair
  • Radiator Draining
  • Blocked Drains and Toilets
  • Dripping Taps

We know that every customer is different and that you may have questions you want to ask before getting a plumber in. Our team is on hand to help you and will do their best to provide you with the guidance you need to get the job done.

If you would like advice or a free quote please get in touch with us, we will be happy to help.

To find out more please visit our website

Please mention Trustatrader when calling.

Doug Heys Gas Engineer Ltd

Limited company
Incorporated as from 21st November 2002
Verified on 28th April 2022
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure
Derby
Derbyshire
DE3 0DR

Insurance details

Provider AXA Insurance
Verified 11th March 2025

Reviews (10)

  • Average rating: 5.0 out of 5

    Review by

    on

    "I contacted Doug Hey’s in order to find an LPG gas fitter. I freely received no nonsense advice to where I may purchase a fire from different sources. I did not know Doug and his practical sensible advice helped me no end. I obtained a fire and it was fitted without fuss or drama. I am deeply grateful and would not hesitate to recommend him. In this busy world of ours to find a straight talking, eager to help chap was a big win. Remember, I did not know him and his assistance was huge. Many thanks."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 1.67 out of 5

    Review by

    on

    "Agreed price of £126 inc VAT, operative arrived after dark, said fire failed a flue flow test disconnected fire said it was unsafe left and said be back next day to sweep chimney and service boiler. Trader phoned and told me he's too busy & can't come back for two weeks. Froze for a fortnight, trader arrived and said nothing wrong with the fire switched it back on. Boiler serviced by an operative who fitted a replacement part both left. I received a bill for £264 and asked why it was so much higher than the quote, was then subjected to phone calls, emails and bombarded by lengthy text messages talking about sending debt collectors, solicitors and all sorts. I paid the bill but will never use these people again."

    • Initial impression Initial impression: 2 out of 5.0
    • Punctuality Punctuality: 1 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 2 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Steve - Image 1 "Thanks once again Doug and Cody, Superb as usual. 👍"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Kim Finch - Image 1 "Initial phone call was with Doug who was very knowledgeable about LPG boilers, Doug talked through all the pros & cons of several boilers, he wasn’t pushy or try to pressure us and we made our decision on the one we wanted. The boiler was ordered the same day and was available to fit 2 days later. Dougs son Codi was the fitter, he arrived on time was was very personable, he explained everything to hubby and was very methodical in his approach. Within no time the old boiler was out and Codi was straight onto preparing all the pipe work ready etc ready for the new boiler. Codi talked us through the use of the boiler and all its functions, he was a mind of information and answered all our questions. Boiler fitted then Codi fitted a new 5ft double radiator which involved him crawling underneath our static caravan. We are chuffed to bits with the work all carried out to a very high standard. The place was left spotless and old boiler/radiator removed. We 100% recommend this family business."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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