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  5. Best Rates Removals Ltd

Best Rates Removals Ltd

Removals. Best Rates Removals Ltd has been vetted and approved by TrustATrader. Covering Nationwide

Membership number TT9558

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4.87 out of 5
266 reviews

  • Initial impression Initial impression: 4.86 out of 5.0
  • Punctuality Punctuality: 4.86 out of 5.0
  • Cleanliness Cleanliness: 4.91 out of 5.0
  • Quality Quality: 4.91 out of 5.0
  • Value Value: 4.82 out of 5.0
  • Overall opinion Overall opinion: 4.89 out of 5.0
  • 0 missed appointments in the past 6 months

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About Best Rates Removals Ltd, London, W5 4NA

Welcome to Best Rates Removals Ltd

Best Rates Removals is a London based removal company that provides local removals, long distance removals, office removals and in-house moves at the very best rates.

We have many years of experience moving people around the UK and we know how to deal with the challenge of your move. Anywhere in England, Wales, Scotland, or within the M25, our staff is dedicated to helping you in every step of your local or long distance relocation with professionalism and a positive attitude. Our highly trained staff can assist you with the packing/unpacking and your belongings will be treated with care and respect.

To make your move easier we offer quality boxes and packing supplies and deliver them to your door. As a professional removal company we keep our vans clean, daily maintained and equipped with Satellite Navigation, trolleys, straps, tools and removal blankets. Our movers are able to help you with the dismantling of your furniture if necessary and then help you assemble it again.

OUR SERVICES

As one of the most reliable removal companies in London, we offer a diverse range of services that meets a variety of needs. Our complete list of services include:

  • Home Removals
  • Office Removals
  • Long Distance Removals
  • EU Moves
  • Packing and Unpacking
  • Assembling and Disassembling
  • Storage
  • Clearance

Why Choose Us?

Over the years, we have come to be a name that many London residents trust with their relocation needs. Some of the reasons why clients keep choosing us include:

  • We are Fully Insured and Licensed
  • Free Estimates
  • Move 24 hours and 7 Days A Week
  • Flat Rates, No Surprises
  • Same-Day Service Available
  • Emergency Moving Services
  • Night/Weekend/Holiday Moves
  • Courteous and Efficient Packing & Moving Crews
  • Packing / Unpacking Offer
  • Assembling/ Disassembling Offered
  • Competitive Pricing
  • Clean and safe storage
  • On-Site Estimates Available

Please contact us today to discuss your requirements or for free friendly, professional and helpful advice.

Please visit our website

We look forward to hearing from you. Please mention Trustatrader when calling.

Thank you.

Photo gallery

Best Rates Removals Ltd

Owned by Simon Georgiev
Limited company
Incorporated as from 4th April 2011
Verified on 18th March 2016
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Aviva Insurance
Verified 29th July 2024
London
W5 4NA

Qualifications

  • AIM - Alliance of Independent Movers

Associations

Reviews (266)

  • Average rating: 2.0 out of 5

    Review by

    on

    "Best Rate are fine when all goes to plan. But they are a nightmare if anything goes wrong. Our movers broke our washer dryer, and when I got in touch (with photos of all the damage), it quickly went off the rails. Rather than taking any responsibility, they wanted to send the lead mover over to "take a look", they were difficult, and then they tried to get me to agree that an insurance claim would take too long so I should just let it go. Not even an offer for a partial refund! I've been left with no choice but to get 3rd party advice and explore my options. If this is not the kind of hassle you want after a move, I recommend finding a more responsible company who will make mistakes right."

    Trader reply: "Thank you for your feedback as it's very important to us. We value your comments as customer service is our priority. I will start by saying that very rarely in this industry accidents can happen, we unfortunately damaged your dryer which is not frequent for us considering our regular training sessions with our movers and considering our certificates, qualifications and over 2000 positive online reviews. Once the damage was reported to us the next day (not on the day of the move), we were very quick to respond and offered the solution to send someone over to look as it may have been a quick fix rather than to go through the claim form which of course we sent over as well. We offered this as a quick solution so your dryer could be fixed, it was yourself that chose this longer route. We provided you with all the correct documents to go about this in the normal way through our insurance partners, we did not realise that sending someone over to take a look and possibly fix it would upset you so much. We even asked you for a receipt/valuation for the washing machine so we could come up with a solution, you were not able to provide this to us therefore we offered up to come and look at it and potentially fix it. We were only ever efficient, quick to respond, and we provided you with everything you need to get this sorted through insurance, we would never ever decline something like this. If you have any after sales questions then please do not hesitate to contact us, Kind regards Best Rates Removals Ltd."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Thank you to best rate removals. Excellent company and I will definitely use again."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Fantastic service from start to finish. Really helpful team in the office and the movers were amazing. Thank you Best Rates!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "It was easy to book the service and the team that arrived was very professional and friendly. I ordered some boxes and they were delivered to me prior to the move. The removal men loaded the boxes and the furniture neatly into the van and everything was handled with care. They also helped me to dispose of some old furniture that I didnt need in my new property."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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