Matrix Fire & Security Ltd
CCTV Installations. Matrix Fire & Security Ltd has been vetted and approved by TrustATrader. Covering Buckinghamshire, Berkshire, London, Bedfordshire, Hampshire, Hertfordshire, Oxfordshire, Surrey, Gloucestershire, Kent, Essex, Aylesbury, Milton Keynes, Reading, High Wycombe, Oxford, Luton, and rest of UK.
Membership number TT3813
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Register GuaranteeAbout Matrix Fire & Security Ltd, Aylesbury
Matrix Fire and Security Ltd offer a comprehensive range of services to meet your personal or commercial access control, safety and security requirements. Established for over 9 years, Matrix Fire and Security Ltd has built up a reputation for quality and service that is second to none within the Security industry. We are based in Aylesbury (Bucks), and cover London and all Home Counties.
Operating from our offices in Aylesbury and Kent, we can offer advice on all aspects of security and maintenance for any type, size or level of security. We offer a 'One Stop' shop from installation to service and maintenance. Working with our Managing Agents, domestic and commercial customers, we understand the importance of reliability at an affordable price. Our packages are tailored to offer both - VALUE and RELIABILITY for our customer's security needs.
We offer a vast range of security services including;
- Access control
- Intruder alarms
- CCTV systems
- Fire Safety equipment
- Gates and Barriers
Matrix Fire and Security Ltd can guarantee a product to suit your requirements whilst delivering outstanding customer service you can rely on. In 2010, we acquired SRG Fencing Ltd who are experts within the security fencing industry. This further strengthened the portfolio of products we can offer, including increased customer support. In combination with SRG Fencing, Matrix Fire and Security Ltd can offer a complete perimeter security system.
To ensure our clients requirements remain uncompromised, we offer a free consultation service to establish the most appropriate product to meet functional, aesthetic, and budgetary requirements. This philosophy of understanding our clients' needs has ensured regular repeat business throughout the company's long history.
Please contact one of our expert security advisers to discuss any of your requirements! We can offer free no obligation quotes and advice for any of your access control and security needs.
We look forward to hearing from you. Please mention Trustatrader when calling. Thank you.
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Matrix Fire & Security Ltd
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- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
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Insurance details
| Provider | AXA and QBE |
|---|---|
| Verified | 18th September 2024 |
Associations
Reviews (97)
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Average rating: 1.0 out of 5
Review by Heather
on 13th March 2025
"Unfortunately a poor experience despite a friend’s recommendation. The staff member who visited my property got the measurements wrong, there was zero contact from him or the company since November 2024. I emailed to investigate what was happening and then when arranging the fitting the ordered product was incorrect and had been measured incorrectly. In the meantime the staff member had left the business (a catalogue of disappointment) and I am now in an unfortunate position left paying a deposit amount for gates which are not useable (for us). The communication has been very poor and now I will seek advice and guidance to try to resolve some of the loss. I expect somebody else will utilise the nice new gates as unfortunately I am not able to!"
Trader reply: "We appreciate your feedback. However, we feel your comments are inaccurate. The quote for your order was fully approved before production began. As our gates are bespoke, they require a specific manufacturing period to ensure they meet the highest standards of quality and craftsmanship. Unlike off the shelf products, each gate is custom-made to the exact specifications provided, which naturally involves a careful and thorough process. Furthermore, we ensure accuracy throughout the entire process, from initial consultation to final delivery. Our team communicates regarding lead times. Any necessary details are confirmed before production begins. If you had any concerns, we would have been happy to address them at the time. If you want to discuss this further, please get in touch with us directly, and we will gladly assist. Kind regards Matrix Fire & Security Ltd"
- Initial impression Initial impression: 1 out of 5.0
- Punctuality Punctuality: 1 out of 5.0
- Cleanliness Cleanliness: 1 out of 5.0
- Quality Quality: 1 out of 5.0
- Value Value: 1 out of 5.0
- Overall opinion Overall opinion: 1 out of 5.0
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Average rating: 5.0 out of 5
Review by Amanda Witton
on 4th September 2023
"Matrix designed and installed an access control system for our office in Central London. Excellent service from start to finish."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by DP Illingsworth
on 20th August 2023
"Needed a new electric entrance gate for driveway up to the farm, along with secure fencing. Very helpful initial telephone call and gave a competitive quote. After talking to a couple of other suppliers I decided these were the best bet for the job. Couldn't be happier. From day one to the end of the project they were very polite, efficient and on time. Will definitely be using again when more fencing is required."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 4.33 out of 5
Review by Kevin
on 24th July 2023
"1st Class reliable company who go beyond what is asked of them Would recommend Matrix to anyone"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 4 out of 5.0
- Cleanliness Cleanliness: 4 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 4 out of 5.0
- Overall opinion Overall opinion: 4 out of 5.0