Longueville Carpet Cleaning
Carpet & Upholstery Cleaning. Longueville Carpet Cleaning has been vetted and approved by TrustATrader. Covering Peterborough, Cambridgeshire, Northamptonshire, Rutland, Leicestershire, Lincolnshire, Bedfordshire
Membership number TT22930
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Register GuaranteeAbout Longueville Carpet Cleaning, Peterborough, PE2 7FD
If you are looking for carpet and upholstery cleaners, Longueville Carpet Cleaning can help. Longueville Carpet Cleaning are a small family business, with 23 years of experience and we offer a personally guaranteed service.
We promise to clean to the highest possible standard, if you are not delighted with the results, we will ask to come back and ascertain the problem and re-clean if necessary. If we cannot re-clean to your satisfaction, then we will refund your money either in part or full, depending on the details of the problem.
We pride ourselves on honesty and integrity, all carpets and upholstery are subject to a pre-clean inspection prior to cleaning where we will advise of ant stains that cannot be removed.
Different textiles require different levels of care. At Longueville Carpet Cleaning we understand that what works for some surfaces may not be successful on others. We possess the skills, experience and technology to undertake routine or deep cleansing of carpets and upholstery for residential and commercial clients. Whether you want to give your carpet a new lease of life, are a tenant leaving a property, a landlord letting a property or you are a business owner, we have the resources to do the job well.
Longueville Carpet Cleaning offer a broad range of services including:
- Residential Upholstery & Carpet Cleaning
- Commercial Carpet, Upholstery & Floor Tile Cleaning
- Deep Cleansing
- Stain Removal for Upholstery & Carpets
- Carpets
- Upholstery
- Curtains
- Carpet & Upholstery Stain Protection
- Oriental Rugs
- Stain Removal
- Leather Care
- Suede & Velvet Upholstery Cleaning
- End of Tenancy Carpet Cleans
- End of Tenancy Cleans
If you would like to find out more about our range of carpet and upholstery cleaning services please get in touch or take a look at our website website
Please mention Trustatrader when calling.
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Longueville Carpet Cleaning
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- Company address verified
- Customer references checked
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Cambridgeshire
PE2 7FD
Insurance details
Provider | Hiscox Insurance |
---|---|
Verified | 11th March 2024 |
Associations
Reviews (42)
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Average rating: 5.0 out of 5
Review by Jane
on 4th November 2024
"Arrived on time really polite friendly and left my property clean and tidy."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 4.5 out of 5
Review by Gareth
on 22nd October 2024
"Good job and good value."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 4 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 4 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 4 out of 5.0
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Average rating: 5.0 out of 5
Review by Caroline
on 18th October 2024
"Hi, this man came and done my dad's carpets, sodas and chairs, done a brilliant job, would recommend and will use again ourselves"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 1.83 out of 5
Review by Vinod Patel
on 11th October 2024
Vinod Patel - Image 1 "The only positive was that the actual clean of the carpet and the initial customer service via phone to book the job. However, everything in between has been awful. To begin with trader text that he would 10 minutes late, which turned out to be 60 minutes. He then was very rude and dismissive to my mum. Upon leaving he also mentioned not to call him for his services again as he felt offended that my mum asked him to clean an armchair, which he agreed to do if he had time. After he leaving my mum found a mess Mike left on the driveway. I decided to call Mike as my mum was not happy and to understand his side. Instead, I received several dismissive text messages. We definitely could not recommend this trader."
Trader reply: "The job in question was booked for 830 am. I arrived 30 minutes late after getting stuck in gridlocked morning traffic due to a road closure where there was an accident and police presence. It took me 30 minutes to travel 2 miles. Anybody out there Who knows the Leicester Road system will feel my pain on this one. I Contacted the customer via text message to inform him I was running late along with my apology. The job went very well, the customer was very polite and accommodating , on completion of the work the customer insisted that I clean an armchair free of charge in compensation for being late. I politely informed the customer that I didn’t have time to clean the armchair as it was another hours work and also hadn't been included in the quotation / payment I received . The customer was aggrieved and rude at this. I refute his claims that I was rude, and that I had sent him dismissive texts. This review is made by a family member who was not in attendance at the time , I offered him a partial refund via bank transfer as a gesture of goodwill and an apology for the fluff on the driveway my gesture was declined . I have been in this business for 27 years it isn’t In my nature to be rude and dismissive towards customers. , I have hundreds of happy customers. Kind regards Longueville Carpet Cleaning”"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 1 out of 5.0
- Cleanliness Cleanliness: 2 out of 5.0
- Quality Quality: 1 out of 5.0
- Value Value: 1 out of 5.0
- Overall opinion Overall opinion: 1 out of 5.0
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