KMC Home Improvements Ltd
Door Installers. KMC Home Improvements Ltd has been vetted and approved by TrustATrader. Covering Hemel Hempstead and surrounding areas, Hertfordshire, North London.
Membership number TT18321
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Register GuaranteeAbout KMC Home Improvements Ltd, Hemel Hempstead
KMC Home Improvements Ltd is family-run window & door company located in Hemel Hempstead, Hertfordshire with over 20 years of experience in the trade. We cover the home counties and North London.
Honesty and integrity are at the heart of everything we do, we have built up a fantastic reputation for delivering high-quality work for our clients.
To maintain our high standards and promote excellent service throughout our company, KMC Home Improvements Ltd is registered with FENSA. This helps us to ensure that we continue to work to a high standard and provide you with added warranties on your double glazed windows and doors.
KMC's services include:
• PVC/Aluminium Windows & Doors
• Front Doors
• Back Doors
• French Doors
• Patio Doors
• Bi-folding Doors
• Conservatories
• Orangeries
• Soffits, Fascias & Guttering
• Lantern Lights
• Porches
• Composite Doors
• Velux Windows
Please don’t hesitate to contact us for a free, no obligation quote.
For more information about the full range of services we offer visit our website
Please mention Trustatrader when calling.
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KMC Home Improvements Ltd
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Insurance details
| Provider | Iprism insurance |
|---|---|
| Verified | 17th April 2024 |
Qualifications
- FENSA Registered
Associations
Reviews (40)
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Average rating: 3.17 out of 5
Review by Phil
on 27th September 2024
"I decided to use this company to heel and toe a bifold. I specifically requested on the phone how much this would cost and all I was told “we will deal with that later”. So under an ill judged assumption I thought it would cost a going rate. The gentleman who came to look at the door spent roughly 15 minutes playing with the door. I asked him how much it will cost and he said “I don’t deal with that”. I then received an invoice for nearly £100 for 15 minutes work. I argued it only to be told there is a standing call out fee of nearly £100. Same person I spoke to originally and didn’t think important when i specifically asked the first time round. This fee is hyper inflated especially for 15 minutes work. Please consider using this company knowing how much they charge for just turning up at your address. Would not recommend."
Trader reply: "Thank you for your feedback as it's very important to us. We value your comments as customer service is our priority. The customer first called the office to explain he was having issues with a bifold door that was not originally supplied or installed by KMC. He thought a toe & heel may be required to repair the door. The engineer was booked to attend, assess and complete works required. We have emailed & called the customer several times to discuss his response to our invoice that was sent following the visit, he has not answered, called us back or replied to any emails. While we were on site the customer's wife mentioned how pleased she was that we were able to have the doors working, as the company that installed them couldn't do this. Our call out fee is £75 plus VAT not £100 as mentioned in the review, if you have any after sales questions then please do not hesitate to contact us, Kind regards KMC Home Improvements Ltd."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 4 out of 5.0
- Cleanliness Cleanliness: 4 out of 5.0
- Quality Quality: 4 out of 5.0
- Value Value: 1 out of 5.0
- Overall opinion Overall opinion: 1 out of 5.0
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Average rating: 5.0 out of 5
Review by Margaret
on 25th September 2024
"Kristian was recommended by a friend of ours who is in the building trade. He came round to the house promptly, assessed the job and discussed the options with us. We then received the relevant paperwork and agreed a date for the work to commence. The communication with the office was also very good. Kristian and Will arrived early and worked hard fitting the new bay window. Their work is extremely good and they were professional at all times. Absolutely no complaints whatsoever. We would not hesitate to recommend them to others and would definitely use them again."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Donna
on 26th February 2024
"Excellent service from initial visit, contacted via telephone and email on numerous occasions to ask questions and add additional items to order. Prompt response each time. Double doors fitted on day and time planned, lovely guy installed quickly and professionally. They look amazing would 100% recommend this company."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Stuart
on 9th January 2024
"Very impressed with KMC. The locks on our back and patio doors had both seized up and we were unable to open either. Will arrived at exactly the time specified. Was friendly and courteous and explained everything he was doing. Both issues were resolved quickly and efficiently. Would definitely use again."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0