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Hall & Randall

Roofers & Roofing. Hall & Randall has been vetted and approved by TrustATrader. Covering London, Home Counties and all surrounding areas.

Membership number TT6580

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4.9 out of 5
113 reviews

  • Initial impression Initial impression: 4.88 out of 5.0
  • Punctuality Punctuality: 4.94 out of 5.0
  • Cleanliness Cleanliness: 4.93 out of 5.0
  • Quality Quality: 4.94 out of 5.0
  • Value Value: 4.79 out of 5.0
  • Overall opinion Overall opinion: 4.89 out of 5.0
  • 0 missed appointments in the past 6 months

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About Hall & Randall, London, NW11 7RX

Established in 1980 the Company has grown enormously due to the vast plumbing knowledge and Customer Care endorsed by its founders Garry Hall and John Randall.

Whether you are looking for a full re-roof or minor repairs and general maintenance we apply the same standards to all of our work no matter how big or small the job. We believe that everyone should receive a great service that will protect their property for many years.

Our roofing contractors offer a comprehensive range of services including:

  • Domestic & Commercial Work
  • Replacement Joists & Rafters
  • New Roofs & Re-roofs
  • Roof Repairs
  • Chimney Work
  • Lead Work
  • Lead Roofs
  • Flat Roofs
  • Felt Roofs
  • Pitched Roofs (check insurance)
  • Garage & Extension Roofs
  • Fascias, Soffits & Guttering
  • UPVC
  • Slates
  • Tiles
  • Repointing
  • Ventilation
  • Stone Tar & Chip Coatings
  • Moss Removal & Roof Cleaning
  • EPDM/Rubber Roofing
  • Fibreglass Roofing

Our client list includes a Large Church Organisation, many Schools, Care Homes, Hotels, Estate Agents, and the General Public whom we have served for many years and still enjoy a good healthy working relationship.

Our skilled team are on hand to help with any queries that you may have. We are happy to help and offer free advice, non-obligatory quotes and estimates.

Please mention Trustatrader when calling. Thank you.

Hall & Randall Plumbers

Owned by Garry Hall
Sole trader
Verified on 27th February 2014
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Ascot Underwriting Ltd
Verified 11th June 2024
London
Herts
NW11 7RX

Qualifications

  • Gas Safe (11495 - 31.3.2015)

Reviews (113)

  • Average rating: 2.33 out of 5

    Review by

    on

    "I had paid over £700 for the first bill, which had to be amended due to errors, and the second one at over £450 was also incorrect. This second bill is being disputed. Despite the plumbers having good temperaments and seemingly trying their best, they do not do the job properly. Then you get charged for their coming back again to fix their mistakes! After 34 emails and then both our recorded delivery letters about the disputed bill, the co-owner has now reduced the bill a little. I am still very unhappy with this invoice and the fact that I have spent at least 10 hours going back and forth with them and getting legal advice. This has made me ill and that is the reason why I have agreed to the reduced bill, which is only less £129 + vat from the £455."

    Trader reply: "We are disappointed that you have left this poor review. As discussed in our email conversations, we feel we did nothing wrong. You got charged by us for fitting your WC out of hours, which you requested us to do because the builder you instructed to do the work was not able to. You then said that there were problems on the original first fix which, as we proved, was totally fine with no issues. In order to get paid, we also reduced the cost substantially meaning we are at a loss. The truth is that we actually went above and beyond to assist you as you were desperate for your WC to be fitted that evening. Kind Regards Hall & Randall"

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 3 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Matt did a faultless job of installing our new kitchen sink - he took the measurements, found a modern/stylish sink which would fit and installed it within a few hours with no fuss. It looks great. Matt genuinely takes pride in what he does and knows what he’s doing. Thank you again!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "We cannot praise this firm highly enough. We have found them thorough, efficient, meticulous and knowledgeable - completely professional in short, but also thoughtful, reflective, concerned and kindly in their dealings with us. An unbeatable combination. We have been in London for 34 years and these are now our 'go to' professionals for any plumbing-related problems."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I highly recommend Hall & Randall Plumbers and have been using them for a number of years. When my very old high level cistern overflowed they responded immediately and fixed the problem. I then asked for an estimate for the replacement of the cistern & pan which was emailed promptly and a convenient date was arranged. Their plumber, Steve was fantastic, friendly and professional; he worked tirelessly to get a difficult job done without complaining. Thanks also to his colleagues Hadley and Jack who Steve called in to help; both were also friendly and professional. When the job was finished Steve explained the workings of the new system and cleared away the rubbish leaving the site clean and tidy. Excellent service"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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