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Essential Water Services (UK) Ltd

Water Leak Location. Essential Water Services (UK) Ltd has been vetted and approved by TrustATrader. Covering Beds, Bucks, Hertford, Stevenage, Letchworth and all surrounding areas of Hertfordshire and North London.

Membership number TT4228

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4.89 out of 5
107 reviews

  • Initial impression Initial impression: 4.91 out of 5.0
  • Punctuality Punctuality: 4.91 out of 5.0
  • Cleanliness Cleanliness: 4.89 out of 5.0
  • Quality Quality: 4.92 out of 5.0
  • Value Value: 4.84 out of 5.0
  • Overall opinion Overall opinion: 4.91 out of 5.0
  • 0 missed appointments in the past 6 months

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About Essential Water Services (UK) Ltd, Letchworth Garden City, SG6 1FB

Essential Water Services (UK) Ltd was founded in 2003. We are based in Letchworth Garden City (Herts), serving Herts, Beds, Bucks, Middlesex and all areas of London.

The associates who have created the business have over 40 years of experience within the Water Industry.

At Essential Water Services (UK) Ltd we pride ourselves on the reputation we have built through our ability to deliver an excellent service in all aspects of our business from inception to customer care.

We now have a workforce of over 50 employees covering the South East of England, operating from depots in Letchworth Garden City and Central London.

We provide essential services to major utilities, businesses and domestic customers from the mains in the Highway right into the property.

We aim to undertake work with the least disruption possible using flexible minimal dig techniques taking into consideration the environment and customer requirements.

Our employees are the fulcrum of our organisation and a major factor to Essential Water Services (UK) Ltd's success and recent growth.

Our activities involve direct interaction with our client's customers.

Our staff are all highly trained in all aspects of customer service and it is their responsibility to identify the needs of our customers and deliver an efficient and high quality service.

All our operatives take pride in their appearance which reflects on the positive and professional approach undertaken at all times.

We aim to provide the highest quality water service backed up by high quality customer care - the core of our business.

A pivotal aim for Essential Water Services (UK) Ltd is to ensure we employ highly skilled and motivated employees who demonstrate good performance and strive to learn and develop to reach the expected and continued high levels of service - this is critical to realising our goals.

Our services include:

  • Leak detection
  • Pipe tracing
  • Supply pipe repairs
  • Supply pipe renewals
  • External stopcocks
  • Mains work
  • Meters
  • Reinstatement

We have a 24/7 Emergency call-out service, and provide free non-obligatory quotes and estimates.

Please call us to discuss your requirements or for free professional, friendly and helpful advice. We look forward to hearing from you.

Please mention Trustatrader when calling. Thank you.

Essential Water Services (UK) Ltd

Owned by Jason Kitchener
Limited company
Incorporated as from 11th February 2003
Verified on 6th March 2012
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Allianz
Verified 18th June 2024
Letchworth Garden City
Hertfordshire
SG6 1FB

Qualifications

  • CHAS registration - Contractors Health & Safety Assessment Scheme
  • Environment Agency Certified
  • Construction Online - Certificate of Registration
  • Construction Online - Supplier Quotation Certificate (Drainage)

Reviews (107)

  • Average rating: 5.0 out of 5

    Review by

    on

    Tim - Image 1 "When I first made contact with EWS ltd, Mark in the office was very helpful and came out to assess my water leak situation the very next morning, he then sent out two men to excavate the water pipes and found a total of 3 leaks! The leaks were promptly dealt with, despite the huge amount of wet clay that had to be dug out to access them. One of the offending leaks that was actually under my kitchen and was bypassed, a new stopcock was fitted beneath the sink and all made good. Overall an excellent and prompt repair was carried out, very good communication by the EWS team throughout made an unpleasant situation as painless as possible. I would not hesitate to recommend them."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "My parents had a damaged/burst water pipe on driveway and so unsure of the implications involved. The guys from Essential were friendly, informative & efficient, a very good price was given to carry out the work and no hidden costs incurred and with minimal disruption to the driveway as possible. Completely satisfied and would highly recommend."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Replaced old iron water main with plastic. Very pleased with the work and service provided. Would unhesitatingly recommend to others"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "I have used Marc and the team ay Essential twice in 12 months; once for an emergency leak of a ruptured mains feed pipe located in the middle of my house that my Home Emergency Insurers would not touch and the second time was to re-route all of the existing pipework leading to my house from kerbside. I cannot speak highly enough of all of the team that we have used especially as they helped us out in a very difficult situation towards the end of 2021 when we had to shut off the entire water feed to our house. All of the workers are very capable, knowledgeable and polite, and every turns up as arranged. The work is carried out to a high standard and the costs are reasonable. Would highly recommend and I only found out about them through word of mouth."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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