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  4. 24 Hour Emergency Services in Sandy
  5. Drainage Facilities Management Ltd

Drainage Facilities Management Ltd

24 Hour Emergency Services. Drainage Facilities Management Ltd has been vetted and approved by TrustATrader. Covering London,Hertfordshire, Bedfordshire, Cambridgeshire, Norfolk, Suffolk, Essex and Middlesex.

Membership number TT11054

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4.62 out of 5
12 reviews

  • Initial impression Initial impression: 4.75 out of 5.0
  • Punctuality Punctuality: 4.58 out of 5.0
  • Cleanliness Cleanliness: 4.58 out of 5.0
  • Quality Quality: 4.67 out of 5.0
  • Value Value: 4.58 out of 5.0
  • Overall opinion Overall opinion: 4.58 out of 5.0
  • 0 missed appointments in the past 6 months

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About Drainage Facilities Management Ltd, Sandy, SG19 3BJ

Drainage Facilities Management Ltd Was formed in September 2016 by Mathew Clowery & Tony Roach who have over 40 years' Experience of Working in the Drainage & Liquid Waste Management Sector. The Company was formed to offer competitive prices but continue to offer the very best services for established and new customers.

We would like the opportunity to work with yourselves in supplying a service of:

  • Pump Services and maintenance
  • Drain Unblocking
  • CCTV Surveys
  • Drainage Rehabilitation
  • High pressure water jetting
  • Fat trap cleaning
  • Interceptor cleaning
  • Soak-away cleaning
  • Gully cleaning and slot drains
  • Roof cutting
  • Patching and relining
  • Forecourt fuel and oil interceptor services
  • Carwash slumps, pits and drains

We have recently invested in developing a company that offers a wide range of services that comes complete with the best engineers around. Our Engineers are trained in the following:

  • SPA Forecourt training
  • Confined space trained – High Risk
  • High pressure jetting trained
  • NWRSA Trained
  • First aid appointed persons
  • H&S Induction Trained
  • CSCC Carded
  • Confined space high Risk
  • Banksmen Trained (reversing Vehicle only)
  • Fire safety trained
  • Spills prevention and control training
  • Environmental awareness
  • Working at Heights
  • Manual handling
  • Asbestos Awareness
  • Safe urban driver

Our highly trained, experienced team provide a responsive service to help diagnose and correct drainage issues or can recommend a maintenance programme that prevents problems arising in the first place. Our fleet of tankers means we can cater for commercial and industrial cleaning, blocked drains and road gullies, among a host of other projects. DFM has the capabilities to cover everything from a simple blocked toilet, to looking after your commercial property or providing consultancy on a housebuilding project.

Contact us today to discuss your requirements and visit our website for more information on how we can meet your needs. We are available for free friendly, professional and helpful advice and look forward to hearing from you.

Please mention Trustatrader when calling. Thank you.

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Drainage Facilities Management Ltd

Owned by Mathew Clowery
Limited company
Incorporated as from 19th September 2016
Verified on 23rd February 2017
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Towergate Insurance / Zurich Insurance
Verified 11th November 2024
Sandy
Cambridgeshire
SG19 3BJ

Qualifications

  • BSQA - BS OHSAS 18001:2007 - The Provision of Waste Management
  • BSQA - BS EN ISO 9001: 2015 - The Provision of Waste Management
  • BSQA - BS EN ISO 14001: 2015 - The Provision of Waste Management

Associations

Reviews (12)

  • Average rating: 1.33 out of 5

    Review by

    on

    "Despite advertising no callout fees, this firm responded to my call - saying I thought my sewage outlet was somehow blocked - by sending a man in a van who didn't do any work apart from lift some covers (already loosened by plumber). He was on the property about 3 minutes and told me what I already knew - that the cess pit system was not working properly due to blockage. His office then called me and asked for a fee of about 120 pounds plus vat straight away. I protested at the unfairness but they wouldn't even consider taking that into account if I then had them empty the septic tank. Recommend?? No"

    Trader reply: "Your initial enquiry was for our drain unblocking service. You explained that you had lifted an inspection chamber on your property, along with your plumber who was at your address and discovered the inspection chamber was full. Your request to myself was for an engineer to attend your property to unblock your drain. At no point did you mention anything regarding a septic tank at your property, not once. I informed you of our price to attend, which covers up to 1 hour on site to which you agreed to. I dispatched one of our Vanpack Jetting units to attend to clear the reported blocked drain. Upon arrival, our engineer quickly established that the issue was that your septic tank required cleaning, which was causing the drains to be backed up. Our Engineer was at your property for 15 minutes (confirmed by vehicle tracker) and not for 3 minutes as you suggest. I personally offered to give you our current rates for septic tank emptying to which you declined because I still requested payment for the initial visit for drain unblocking. Unfortunately, we are not able to dispatch our engineers to jobs for free.”"

    • Initial impression Initial impression: 2 out of 5.0
    • Punctuality Punctuality: 2 out of 5.0
    • Cleanliness Cleanliness: 1 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Great service. Every member of the team from the first call to the guys who came to do the work were really friendly and helpful. The work and costs were clearly explained. Site was left clean and tidy. Really happy with their work, can't fault them."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Very happy. Swift response. Job completed at very reasonable price. Friendly and personable staff at all points. Will use again in the future."

    Trader reply: "Many Thanks for You kind Review"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    "Excellent service, arrived 4 minutes early. Explained how they would approach the task (I asked in curiosity). They located a large blockage in a neighbours sewage access grate, clearing this was added to their work remit (I liaised with my neighbour for permission etc). CCTV report, photos, diagram and video all thorough and provided swiftly post work. Friendly and polite staff at all levels!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
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