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Christopher Plumbing Services Ltd

Plumbers. Christopher Plumbing Services Ltd has been vetted and approved by TrustATrader. Covering Basingstoke, Andover, Fleet, RG21, RG22, RG23, RG24, RG25, RG26, RG27, RG28, RG29, SP10, SP11, GU9, GU11, GU12, GU14, GU15, GU16, GU17, GU51, GU52, Camberley, Aldershot, Farnborough, Farnham, Hook

Membership number TT16444

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4.9 out of 5
145 reviews

  • Initial impression Initial impression: 4.97 out of 5.0
  • Punctuality Punctuality: 4.95 out of 5.0
  • Cleanliness Cleanliness: 4.92 out of 5.0
  • Quality Quality: 4.87 out of 5.0
  • Value Value: 4.81 out of 5.0
  • Overall opinion Overall opinion: 4.9 out of 5.0
  • 0 missed appointments in the past 6 months

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About Christopher Plumbing Services Ltd, Basingstoke, RG24 7BA

We always answer the phone and turn up on time! We aim to provide a reliable plumbing and central heating service to the Basingstoke, Andover and Fleet area.
Our general plumbing services include central heating pipework, leak detection, plumbing repairs, replacement taps, showers and water softener installation.
We're Gas Safe registered, offering boiler installation and repairs plus annual boiler services and gas safety checks for home owners and landlords.
We respond promptly to initial enquiries, keep the customer fully informed and provide detailed estimates and invoices. Customers and our engineers are fully supported by the office team. Please visit our website to learn more about us, including our prices.
* We are open from 8am to 5.30pm, Monday to Friday.
Please mention Trustatrader when calling.

Christopher Plumbing Services Ltd

Owned by Christopher Elias
Limited company
Incorporated as from 6th November 2009
Verified on 7th August 2019
  • Identification checked
  • Company address verified
  • Customer references checked
  • Agreed to TrustATrader's high standards
  • Agreed to complaints procedure

Insurance details

Provider Simply Business
Verified 20th January 2025
Basingstoke
Hampshire
RG24 7BA

Qualifications

  • Gas Safe
  • Certain
  • City & Guilds
  • Trading Standards Approved - Buy With Confidence
  • LOGIC

Reviews (145)

  • Average rating: 5.0 out of 5

    Review by

    on

    Chris - Image 1 3 images Chris - Image 2 Chris - Image 3 "Have always got straight through to someone when I call, rather than left waiting for a callback. Friendly, helpful staff Very responsive to both initial call and subsequent site visits Kept informed of progress, cost & any changes throughout I have used Christopher Plumber a number of times in the past and have always been very pleased with the outcome"

    Trader reply: "Thank you for this great review - it highlights the level of service we set out to provide over 15 years ago!"

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Alan - Image 1 2 images Alan - Image 2 "Always reliable get to us quickly and solve our problems efficiently and and with the least fuss."

    Trader reply: "Thank you for this helpful review. Most recently we fitted a replacement water softener."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 5.0 out of 5

    Review by

    on

    Melissa - Image 1 2 images Melissa - Image 2 "Excellent service. Efficient, polite, tidy and good value. I’ve used them many times in the last and would recommend them."

    Trader reply: "Thank you for continuing to use Christopher Plumbing Services and for taking the time to submit a review and recommendation. Our most recent visits were to investigate a problem with the heating (traced to a faulty zone valve actuator which was replaced) and a defective circulation pump (also replaced). The customer now has a fully working hot water and central heating system."

    • Initial impression Initial impression: 5 out of 5.0
    • Punctuality Punctuality: 5 out of 5.0
    • Cleanliness Cleanliness: 5 out of 5.0
    • Quality Quality: 5 out of 5.0
    • Value Value: 5 out of 5.0
    • Overall opinion Overall opinion: 5 out of 5.0
  • Average rating: 2.5 out of 5

    Review by

    on

    Mr & Mrs - Image 1 3 images Mr & Mrs - Image 2 Mr & Mrs - Image 3 "The person who arrived at my parents house, spent hours there and could not fit the pump that needed replacing eventually giving the excuse that the part was broken. My parents don’t know if it was defective or whether it was damaged by the fitter. When he decided there was nothing more he could do he demanded payment in cash before leaving. My mum was there on her own as my dad was out. She told the fitter this and he said that he would sit and wait in the house and charge for his waiting time. All in all, a very disappointing experience and not a business we would recommend to anyone else."

    Trader reply: "Thank you for your feedback, we value your comments as customer service is our priority. We successfully fitted a pump supplied by the customer but unfortunately it was defective, as confirmed by the manufacturer. We are satisfied that we have maintained our standards of workmanship and level of communication. Our website provides full information about our pricing, how we operate and our clear T&Cs."

    • Initial impression Initial impression: 4 out of 5.0
    • Punctuality Punctuality: 4 out of 5.0
    • Cleanliness Cleanliness: 4 out of 5.0
    • Quality Quality: 1 out of 5.0
    • Value Value: 1 out of 5.0
    • Overall opinion Overall opinion: 1 out of 5.0
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