Burst water pipes are no fun. Not only do you face the inconvenience of no or limited water supply, but you have to deal with potential water damages as well as a hefty repair bill. In this series, we will do our best to answer your most frequently asked questions.
My garden is waterlogged – could it be a burst pipe?
If your garden is waterlogged, it could be thanks to the Great British weather, or it could be a sign of something more worrying. If the water looks as though it is rising up, it is possible that you have a blocked drain or a burst pipe somewhere. If it has been dry lately and you have a puddle rising up from the ground, a burst pipe is likely. It can be a challenge to identify a burst pipe, particularly if you have experienced lots of wet weather, but a plumber or pipe specialist should be able to provide a reliable diagnostic service.
My water supply has stopped – could it be caused by a burst pipe?
While loss of water can be caused by a burst pipe, it is not always the case. Call a plumber as soon as possible; they will be able to tell you quickly and easily if the water stoppage is a result of a burst pipe or another plumbing or supply issue.
Do I need to call an emergency plumber for a burst pipe in my garden?
If you have a burst pipe in or outside of your home, it is wise to call an emergency plumber to diagnose the problem and do what they can to prevent further damage. They may be able to isolate the pipe to prevent further water flow, and they should be able to undertake full diagnostics so that they can recommend whether the pipes need to be repaired or replaced.
Is repairing a burst pipe a big job?
Knowing you have a burst pipe may fill you with dread, but it might not be as bad as you think. The cost and time required for repairs will depend on the age and condition of the existing pipes.
Who is responsible for fixing burst pipes?
Who is responsible for a burst pipe depends on what type of pipe it is, and where it is. Responsibility may also depend on your water board. In general, water mains pipes and communication pipes, which are generally found under the road, are the responsibility of the water board. If a water pipe connects your home to the communication pipe, it is your responsibility, regardless of whether that pipe is under the road, your land or someone else’s land. Shared supply pipes are the responsibility of all the property owners that are supplied by that pipe – again, regardless of where the leak is (i.e. under your garden or a neighbour’s).
If you are worried about a leak, contact your local plumber. They will be able to advise you on the problem, and how to fix it. For more advice, follow us on Facebook or X.