North Star Residential & Commercial Cleaning Services Ltd
Carpet & Upholstery Cleaning. North Star Residential & Commercial Cleaning Services Ltd has been vetted and approved by TrustATrader. Covering all of Kent, South East London, Surrey and Parts of West Sussex. - Sorry, we do not cover Essex.
Membership number TT14388
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Register GuaranteeAbout North Star Residential & Commercial Cleaning Services Ltd, Medway
If you are looking for carpet and upholstery cleaners near Sheerness, North Star Residential & Commercial Cleaning Services Ltd can help. We operate throughout Kent, borders of Surrey, Sussex and also cover South East London.
Our professional carpet cleaning service was established in 2000, becoming a Ltd company in 2008. This is our 21st year in business, we are independently managed and also have 8 years experience of running a cleaning franchise prior to setting up North Star.
Since then we have continued to expand our services and our team now comprises professional, reliable carpet and upholstery cleaning specialists.
You will see that we are also advanced members of the National Carpet Cleaners Association and was voted “Cleaner of the Month” for July 2018 out of their 1300+ members.
It is impossible to keep carpets 100% clean; despite your best efforts, some staining
is inevitable. We are experienced and skilled at getting even the most stubborn stains out of flooring and upholstery, making your home or business look as good as new!
Different textiles require different levels of care. At North Star Residential & Commercial Cleaning Services Ltdwe understand that what works for some surfaces may not be successful on others. We possess the skills, experience and technology to undertake routine or deep cleansing of carpets and upholstery for residential and commercial clients. Whether you want to give your carpet a new lease of life, are a tenant leaving a property, a landlord letting a property or you are a business owner, we have the resources to do the job well.
It is important that we stay abreast of the latest techniques, technology and cleaning materials to ensure that we give our clients the best possible service. To help us to do this, we are members of the following professional body:
NCCA - National Carpet Cleaners Association
IICRC - Institute of Inspection, Cleaning and Restoration Certification
Modular Training - Infection Control & Bio Hazard Fogging
North Star Residential & Commercial Cleaning Services Ltd s technicians offer a broad range of services including:
- Residential Upholstery & Carpet Cleaning
- Commercial Carpet, Upholstery & Floor Tile Cleaning
- End of Tenancy
- Stain Removal for Upholstery & Carpets
- Carpet Repairs (iron burns, pet damage, heating engineer damage)
- Hard Floor Cleaning & Renovating
- Specialist Rug Cleaning
- Fabric Cleaning
- HWE (Hot Water Extraction Cleaning)
- Stain Protection Treatment
- Carpet re-stretching and re-seaming
We also provide the following services:
- Car Valet
- Caravan/Motorhome/Chalet Cleaning
- Domestic Cleaning
- Commercial Cleaning
- End of Tenancy Cleaning
- Infection Control
- Moth Infestation
- Fire and Flood Emergency Restoration (Insurance reporting service also given to loss adjusters and insurance companies alike).
COVID UPDATE:
Please note that despite Government legislation being lifted on 19.07.21, we are still operating with PPE and full sanitisation of equipment on every job. We are also weekly testing and have been trained in infection control.
If you would like to find out more about our full range of services please get in touch or take a look at our website
Please mention Trustatrader when calling.
Photo gallery
- Image 1 - Upholstery Clean after working our magic!
- Image 2 - Upholstery clean to dining chair following building work
- Image 3 - Unbelievable how this armchair has transformed from clean!
- Image 4 - This armchair looked fit for throwing before cleaning!!
- Image 5 - Pre vacuuming is essential pre requisite when hot water extraction cleaning takes place, especially for removing top layer soil and unwanted pet hair.
- Image 6
- Image 7 - Removing black mold from UPVC
- Image 8 - Excess pet hair being removed before Hot Water Extraction Clean
- Image 9 - Carpet Repair - AFTER
- Image 10 - Carpet Repair - Before
- Image 11 - Shop floor - Following removal and cleaning of social distancing tape.
- Image 12 - Removal of social distancing tape from shop floor (looking a bit tired and messy)
- Image 13 - Carpet fully extraction cleaned, sanitised and deodourised post clean.
- Image 14 - Heavily stained carpet following lockdown
- Image 15 - Advanced Members of the National Carpet Cleaners Association
- Image 16 - Certified in Infection Bio Hazard Fogging
- Image 17 - BEFORE
- Image 18 - AFTER
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- Image 55 - Putting in a patch insertion
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- Video 57 - See our Advert pm ITV
- Video 58 - Disaster Clean Up POA
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- Video 61
North Star Residential & Commercial Cleaning Services Ltd
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
Insurance details
Provider | Jensten Underwriting Limited |
---|---|
Verified | 9th August 2023 |
Qualifications
- NCCA - National Carpet Cleaners Association - Certificate of Membership
- IICRC - Institute of Inspection, Cleaning and Restoration Certification
- PROCHEM - National Training Academy for the Cleaning Industry Certification
- Servicemaster Certificate of Achievement
- ICO Certificate
- Ashbys Cleaning Certificate
Reviews (366)
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Average rating: 5.0 out of 5
Review by Diane Leat
on 14th May 2024
"We were very impressed with North Star Cleaning. Our carpets were quite challenging but so thrilled with the results Very friendly and helpful operators. We will look forward to using North Star again."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Dawn
on 26th April 2024
"I've had my carpet cleaned by North Star before and was very happy with the results (managed to get out a red wine stain my friend accidently made!!) so I had high hopes for a sofa clean. I was not disappointed!! Excellent service, arrived punctually, all the stains are gone and the sofas look brand new. Absolutely thrilled, thank you so much!!"
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by CAROL
on 24th April 2024
"Matt is a credit to North Star. He is very friendly, understands the customers needs and tries to meet all requests. He is always on time, if not early and works very hard to complete the job. Thank you Matt, your work is appreciated."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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Average rating: 5.0 out of 5
Review by Emma Holder
on 11th April 2024
"Gary, Karen and Matt are a great team. They have been cleaning my carpets for many years and more recently have taken on my Loaf velvet corner sofa which my ancient cat treated very badly in her last couple of years. They also gave invaluable advice when I had a carpet moth invasion during lockdown (no social distancing for moths). Matt does an excellent job and I would always recommend their services."
- Initial impression Initial impression: 5 out of 5.0
- Punctuality Punctuality: 5 out of 5.0
- Cleanliness Cleanliness: 5 out of 5.0
- Quality Quality: 5 out of 5.0
- Value Value: 5 out of 5.0
- Overall opinion Overall opinion: 5 out of 5.0
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